Terms of service

Terms of Service

Welcome to Serene Dimensions. By visiting our website or purchasing from our shop, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

Overview

Serene Dimensions offers handcrafted jewelry made with natural stones, copper, and other organic materials. Each piece is created with care and intention. Because our jewelry is handmade and often features natural materials, slight variations in color, shape, size, texture, and finish may occur.

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this site.

Products

We do our best to display our jewelry as accurately as possible. However, colors may appear slightly different depending on your screen, lighting, or device settings.

Natural stones may have variations, inclusions, small markings, or differences in pattern. These are not considered defects and are part of the natural beauty of the materials.

All product descriptions, pricing, and availability are subject to change without notice.

Orders

Once an order is placed, you will receive an order confirmation by email. This confirms that we have received your order, but it does not guarantee acceptance of the order.

We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, suspected fraud, incorrect information, or issues with payment processing.

Payments

All payments must be completed at checkout. We accept the payment methods shown at checkout. Prices are listed in U.S. dollars unless otherwise stated.

You agree to provide current, complete, and accurate billing and shipping information for all purchases.

Shipping

Orders are shipped to the address provided at checkout. Please make sure your shipping address is accurate before placing your order.

Serene Dimensions is not responsible for delays caused by shipping carriers, incorrect addresses, weather, holidays, or other circumstances outside of our control.

Once an order has been shipped, delivery times are estimates and are not guaranteed.

Returns and Refunds

Returns, refunds, exchanges, and cancellations are handled according to our Refund & Return Policy. Please review that policy before making a purchase.

For hygiene reasons, earrings may be final sale unless they arrive damaged or defective.

Handmade Jewelry Disclaimer

Each Serene Dimensions piece is handmade. Minor variations in wire wrapping, stone shape, color, size, and finish are normal and should be expected.

Copper may naturally darken or develop a patina over time. This is a natural process and not considered a defect. Jewelry should be handled with care and kept away from water, chemicals, perfumes, lotions, and harsh environments.

Metaphysical and Energetic Properties

Some product descriptions may mention the traditional, spiritual, energetic, or metaphysical properties of stones and crystals. These descriptions are provided for inspirational and informational purposes only.

Serene Dimensions does not guarantee any specific outcome or result from wearing or using any stone, crystal, or jewelry piece. Our products are not intended to diagnose, treat, cure, or prevent any medical, emotional, or psychological condition.

Please consult a qualified professional for medical, mental health, legal, or financial advice.

Intellectual Property

All content on this website, including text, product descriptions, photos, designs, logos, graphics, branding, and other materials, belongs to Serene Dimensions unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content without written permission.

Website Use

You agree not to use this website for any unlawful purpose or in a way that could harm, disable, or interfere with the website or business.

You may not attempt to gain unauthorized access to any part of the website, customer information, payment systems, or related services.

Third-Party Links

Our website may contain links to third-party websites or services. Serene Dimensions is not responsible for the content, policies, or practices of any third-party websites.

Limitation of Liability

Serene Dimensions is not liable for any direct, indirect, incidental, or consequential damages related to the use of our website, products, or services.

By purchasing and using our jewelry, you agree to use the products responsibly and at your own discretion.

Changes to These Terms

We may update or change these Terms of Service at any time. Changes will be posted on this page. Continued use of the website after changes are posted means you accept the updated terms.

Contact Information

Questions about these Terms of Service may be sent to:

Serene DimensionsShop@gmail.com

serenedimensions.com